New AYSO Support Resources!

We now have an exclusive Parent Support phone line for your families!  Please promote the phone number below when seeking technical assistance: 

Parent Support Line - 866.264.2048

 In our first days since opening this line, we have fielded some common questions... 

1.    AYSOU Login Credentials - Volunteers will use their Blue Sombrero Username and Password to log into AYSOU. If this is working on Blue Sombrero, but not working on AYSOU, the volunteer will need to login in to Blue Sombrero, click on their volunteer details, and then click update. 

2.    Additional Volunteer Users - users volunteering outside of the registration system will volunteer his/herself, or add a new user to volunteer.  If the volunteer now becomes an additional user, he/she will want to accept the invite to create a Username/Password on Blue Sombrero to get them access to AYSOU.  Youth Volunteers do not have to accept this additional user invite to move forward.

3.    AYSOU Certifications - Certifications will port over from eAYSO once the user volunteers, based on the system recognizing the volunteer ID.  If the certifications do not port over, there is a mismatch in the ID. 

For all other basic questions, please forward parents to the new Support Line above for prompt assistance. 

Upcoming AYSO Webinars - Sign Up Here

Wednesday 8/23 at 9:00 PM ET - Admin Tools
Wednesday 8/30 at 9:00 PM ET - Admin Tools