New AYSO Support Resources!
We now have an exclusive Parent Support phone line for your families! Please promote the phone number below when seeking technical assistance:
Parent Support Line - 866.264.2048
In our first days since opening this line, we have fielded some common questions...
1. AYSOU Login Credentials - Volunteers will use their Sports Connect (Blue Sombrero) Username and Password to log into AYSOU. If this is working on Sports Connect, but not working on AYSOU, the volunteer will need to login in to Sports Connect, click on their volunteer details, and then click update.
2. Additional Volunteer Users - users volunteering outside of the registration system will volunteer his/herself, or add a new user to volunteer. If the volunteer now becomes an additional user, he/she will want to accept the invite to create a Username/Password on Sports Connect to get them access to AYSOU. Youth Volunteers do not have to accept this additional user invite to move forward.
3. AYSOU Certifications - Certifications will port over from eAYSO once the user volunteers, based on the system recognizing the volunteer ID. If the certifications do not port over, there is a mismatch in the ID.
For all other basic questions, please forward parents to the new Support Line above for prompt assistance.
Upcoming AYSO Webinars - Sign Up Here
Wednesday 8/23 at 9:00 PM ET - Admin Tools
Wednesday 8/30 at 9:00 PM ET - Admin Tools